Secret Science FAQ

What ages are the Secret Science boxes suitable for?

The Secret Science boxes are aimed at children aged 5-9. Younger children may require more support and older children less, and the activity cards are clearly labelled as being suitable for either KS1 or KS2 students. Whatever age the children are we’re sure that the kits will give you lots of opportunities to have fun together and be amazed at the wonders of science!  

 

How much do the boxes cost?

The subscription costs £11.95/month for the regular box and £14.50/month for the sibling box. A subscription lasts 6 months, and by the end of the 6 months the story of Agent Lyra and the evil Professor Beige will have reached its dramatic conclusion! Subscriptions can be cancelled at any time.  

 

What’s inside each box?

Each box contains 2 fun, simple science ‘missions’, with all the non-household items that you need to carry it out. Each mission comes with a card containing part of a story based around the activity, with clear instructions and explanations on the reverse. The boxes also contain 4 extra activity cards, clearly labelled for KS1 and KS2 students, and an additional ‘Spotlight on…’ card giving inspiration for other fun science activities to try at home. Assorted stickers and badges are also included.  

 

What are the science missions?

The science missions are all fun, interactive activities to carry out with your little scientists. They include a mixture of hands-on science experiments (e.g. marking a volcano) and craft based activities (e.g. making a kaleidoscope).  

 

What is the sibling box?

Our sibling box is designed for those of you who have two children who would both enjoy the Secret Science activities. These boxes contain twice the number of materials and activity cards, allowing both children to carry out all the missions and complete all the extra challenges. They will just share certain items such as the mission cards.  

 

Do I need to purchase anything extra?

We provide all the materials necessary that are not common household items. The only items you’ll need to provide are things like colouring pens, washing-up liquid and cooking oil.  

 

What is the Special Agent Training Handbook?

Your first box will contain a Special Agent Training Handbook – a sticker book allowing little scientists to track their progression through the missions. Each box comes with stickers to add to the handbook as they are completed, and extra activities at the end. Simply fill in the details at the start and stick in a photo and you have your own personalised training guide!  

 

Is Secret Science linked to the national curriculum?

The Secret Science experiments and activities are inspired by the national curriculum, inspiring a love of science in Key Stage 1 and Key Stage 2 students and developing core skills such as critical and creative thinking  

 

When will my boxes be posted?

All boxes are posted at the end of each month (except December), so should arrive at the start of the following month.  

 

Will my first box arrive in time for Christmas?

The deadline for Christmas orders is December 15th. As long as you place your order before then, your first box should be with you for the big day!  

 

Can I delay or choose a specific delivery date?

If you desperately want the first box to arrive for a birthday or another special day, please email us at hello@sciencewithhazel.co.uk stating your order number and the date you wish the boxes to be shipped on. We will do our best to get your first box out in time. Please remember that we recommend the shipping date is set as 3-4 days before your desired delivery, just to be safe!  

 

How do I tell someone I’ve ordered them a subscription as a gift?

When you place an order for a subscription, your confirmation email will contain a downloadable gift certificate. Simply print it out and fill it in!  

 

How will my boxes be delivered?

All boxes will be delivered by Royal Mail and posted straight through your letter box.  

 

How much is postage?

Postage is free!  

 

I am outside of the UK. Can I still order a Secret Science box?

Unfortunately not at the moment. However as soon as this changes, we will make sure to update our website and social media.  

 

How does payment work?

If your order is placed before the 14th day of the month, all payments will be on taken on the 14th day of each month. If your order is placed after the 14th, your first payment will be taken immediately and all subsequent payments will be charged on the 14th day of each month, starting next month.

 

How do I cancel my subscription?

You can cancel your subscription at any time by logging into your account here. You’ll need your email and the password you created when you subscribed. If you can’t remember your password, you can request a new one. If you have any problems, you can email us at hello@sciencewithhazel.co.uk and we will cancel it for you. If you don’t want to receive your next box, you will need to cancel before our monthly rebilling date which is on the 14th of the month. However, you will still receive any boxes that you paid for before you cancelled.  

 

How environmentally friendly are the Secret Science boxes?

We keep our boxes environmentally friendly by sourcing natural and plastic free materials and packaging where at all possible. Our boxes are recyclable, and for every box used, a tree will be planted by our suppliers. We’re always on the lookout for green and ethical wholesale companies and for ideas to make our boxes more environmentally friendly. If you have thoughts, ideas or questions, please email us at hello@sciencewithhazel.co.uk.

 

Who made your wonderful illustrations?

Our very talented friend and graphic designer Thomas Morley is responsible for bringing Agent Lyra to life. We hope you get as much joy out of his drawings as we have!